Quote:
Originally Posted by blueerica
I was still charged for two months beyond the end date of the month
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Blech and red thumbs down.
With us, a phone broke. The replacement was defective. The replacement for the replacement was sent to another branch by mistake, or so they say.
My younger daughter needs her phone. She's going out to California for the summer. Could Sprint please send the replacement phone out to California so she could pick it up there?
- Local Sprint store clerk: No
- Local Sprint store manager: No
- Several Sprint Customer Service reps on the phone: Let me transfer you.
- Customer Care (1 hour later): Sure, we'll be glad to! And I notice you're being overcharged about $30 a month for service. Let me do something about that.
When our contract is up in March, you betcha we're switching providers.