Quote:
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Originally Posted by Prudence
Notice to: The Shoreline Public Library reference desk
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Didn't see this before. Telling people you're too busy to help them is LAME.
Notice to those that called my circ desk while I was on desk and were put on hold for far too long:
I'm sorry. We get very busy up front. Perhaps if we were alotted more people at the desk it wouldn't be a problem. And I'm sorry if you hung up because I forgot to get back to you. I'm an idiot.
I really meant to remember, I really really did.
Yes, I know it's lame to say I was busy to help you, but seriously, we WERE. At least I don't tell the person on the phone that I'm too busy.