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Originally Posted by Ghoulish Delight
What's the error?
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Basically I plug in the Mini IPod to the computer. ITunes is supposed to start up, it doesn't. When I open ITunes I get "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." I went to the Apple website and found this error and the fixes that it gives but I've tried it all several times and nothing gets it to work right. Luckily I have a friend who's an IT person & he promised me he'd figure it out.