This story is really under my skin. The latest:
Quote:
Furthermore, the airline apologized to the passengers on the flight and offered them a full refund for their entire trip and a certificate good for future travel.
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Source. Bolding is mine. Like any of those passengers is ever going to set foot on a Continental flight again. Watch for a flurry of Continental vouchers on ebay, I guess.
And, in case your appetite for airplane travel has been whetted,
Jet Blue will sell you an all-you-can-fly pass good between Sept. 8 and Oct. 8, $599.