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Yep, this sucks, plain and simple. I would rather they have just cancelled the show. But to put it in a much less desirable venue and then make it difficult for ticket holders to exchange for that venue just plain sucks.
I'm not going to be redialing all day, so this is likely a no-go for me.
(What really blows is I was giving a pair of the tickets I purchased to an old friend for their 50th birthday Friday, and now I'll have to scramble to come up with some other gift. But ... yes, better this happen BEFORE I gave the gift than after.)
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