Quote:
Originally Posted by Ghoulish Delight
Special place in hell.
ETA: Seriously, in your shoes this is the point I'd start contacting media outlets. Fine, ticketmaster charges for their services. Fine, they charge a lot for their services. But to charge YOU because the venue changed? Now they've created a model where they can drum up some profit by occasionally getting acts to switch venue. They make service charge + cancellation for anyone who cancels, service charge+cancellation+2nd service charge for anyone who exchanges. That's a massive ripoff, I can't believe they get away with it.
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The local ABC affiliate in the Bay Area has a "7 on your side" consumer complaint line, this is totally worth talking to the media about. The reporter/advocate attempts to fix the ripoff for the consumer and causes bad press for the bad merchant/service provider. Do any of the LA/San Diego stations have such a thing. How about the LA Times?
I'm with GD on this, not only a massive ripoff, but a perfect model to continue to do the same, now that they've done it to you, once.