[Ghoulish Delight]

I'm with BtD on this one. We have no idea what he's doing, what the home situation is, what they've tried, what has worked or not worked. You know nothing about that family, all that was asked was for some technical advice, the judgment was pretty unnecessary.

I would say that BtD might have avoided some of it by leaving the details about age off, but knowing that it's a tech-savy 18yo actively defeating security vs. an 11yo who just needs to be kept from stumbling on across stuff accidentally is germane to the kinds of strategies that might be suggested, so I don't see anything wrong with the level of detail she shared.

I was light years away from what you would call a "problem child" and my parents were light years away from what you would call "ineffective parents", but I sure as hell knew plenty of ways to do things I wasn't supposed to be doing on the computer, was far more knowledgeable about it than my parents, and my parents sure as hell would have appreciated some advice on how to deal with it without being condescended to.