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I used to work at the Wherehouse Records & Tapes for 3 years in a dinky video department. We got all kinds but there were the Regulars and the Movie Buffs who'd always want to chat. After awhile I got pumped up when I saw one or the other. Since I was there so long and got to know where every single movie was and since I "managed" the department, they would seek me out asking for referrals or just to BS. I got to know a lot of different people that way. When I quit, I gave all my Regulars a two week notice! They came by on my last day just to say goodbye.
Sometimes it's not just about customer service, sometimes its just about the pure glory of positive human contact. You know??
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