Not taking an alarmist view, just passing on the info. Take notice that Best Buy's U.S. stores charge a 15% restocking fee on returns of some non-defective merchandise:
Quote:
Restocking Fee
A 15% restocking fee will be charged on opened notebook computers, projectors, camcorders, digital cameras, radar detectors, GPS navigation and in-car video systems. A 25% restocking fee will be charged on special order products, including appliances. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.
AppleŽ iPhones
We accept iPhone returns or exchanges within 30 days from the original purchase. A 10% restocking fee will be applied.
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Confirmed on Snopes