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Originally Posted by Stan4dSteph
Any specific tricks that I should relay to my dad removing a virus/spyware from his laptop? It's Windows Scan. I have this info, but just want to make sure there aren't any special bits that might hide.
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MalwareBytes. You may need to install it onto a flash drive, rename the .exe from mbam.exe to something else and then run it to get around the virus.
go to start > run > msconfig > start up and make sure that the virus isn't in the menu to run when the machine starts up. Reboot the computer and run malwarebytes. If you have trouble installing it check the start up files.
And use task manager to close the virus windows if they pop up.