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about 90 minutes into the process of dumping cable. the online chat/help was the first responder while I sat on hold, but they could only add services and not subtract them. Meanwhile finally got a live person at about the 50 minute mark. We reviewed the bundles, all of which are more expensive that what I have now though they include more features I don't care about. Finally settled on something, but the guy was having "system issues" so he got my cell number and said he'd call back.
I understand why they do this, but I still hate it.
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I would believe only in a God that knows how to Dance.
Friedrich Nietzsche
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