[katiesue]

Congrats Snowflake!

My kindle quit holding a charge. It's a second gen one and out of warranty but I figured I'd chat with customer service and see if there was a fix. They tried but it won't communicate with the system. So they're sending me out a third gen replacement. Woo hoo! I'll need a new cover but it's cheaper than getting a new one, which would need a cover as well. And they're sending the 3G model which is more expensive than what I would have gotten to replace it. I love Amazon!