My homeowner's association hired a new management company about a year ago that seemed a little unprofessional. It took them a couple of months to start sending out bills on a regular basis and the return envelope they send with the bill is just a small stationery envelope with their address stamped on it. But they seemed to be doing okay until now.
My last statement showed that the previous payment I'd sent them hadn't been credited and, sure enough, the check has not been cashed. But there was no late fee on the statement. I sent them a check for the current and past due amount and have been checking my bank account to see if it's been cashed. I called earlier this week and they told they were working on checks at that moment and call tomorrow. I had an appointment in the area of their office today so I decided to stop by if the check still hadn't cleared the bank. The receptionist checked with someone in back and told me there was a stack of checks they were working on and to call back Monday. I told her I would just check my bank account.
The fact that there was no late fee charged makes me think they really are backed up. But really? What kind of business operates like this? I pay my bills on time and I don't appreciate not getting the same courtesy on the other end.
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Hyperbole is the best thing ever!
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