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Yeah, I'm not a fan of that. I don't mind doing it once or twice, but if everybody does it.... I won't be participating. They want us to take our time to do this? No.
My bank has a script for asking if there's anything else they can do for me, but thankfully my needs are fairly straightforward most of the time. If I had needed something else, I would have told you. It's one thing to personalize the script, to make it feel more natural, but they don't.
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Why cycling? Anything [sport] that had to do with a ball, I wasn't very good at.
-Lance Armstrong
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