[katiesue]

I often get the emails where they ask you to rate your experience. That I'm ok with, if I had a great one or a particularly bad one I'll fill it out otherwise I just delete them.

Has anyone ever gotten any follow up from filling one out and pointing out a bad experience? I've filled out two this way when I really was treated poorly by the people I dealt with and I got zero response from either of them. Not even a thank you for filling out our survey.

I'm fine with the here's a survey on the bottom of the receipt thing. I never do them. But I'm not ok with the please rate me highly part. I've gotten that on phone ones too. Please rate me highly. Kind of makes me want to rate them low.

It's also similar to our experience with the dining staff on our cruise. They were really overtly begging for a good tip and rating. The only time we saw the "host" person was to come by and tell us to rate him highly. Yea buddy nice of you to stop by. It was really off putting to me.

Wanted to add I like the surveys where you can type in a specific response. I'd think that would be more useful information in judging than just rating things on a scale. You can let them know specifically what was good or bad.