I'm glad to hear that it went well for the both of you. Matthew and I are very happy with our service. Granted, we've never really needed to call customer support for anything so I don't know how good/evil they are.
Did you get the sprint to sprint service? That saves us a lot of money due to the fact that we call each other frequently. Also, having the free minutes start at 7pm rather than 9 probably has saved us a bundle as well.
Of course the best part is that now we can call you for free.
