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When you're out on a normal vacation, a bad service experience does not have to be repeated night after night (unless it's endemic to every area of your hotel).
But if you have a bad experience at a restaurant or a tourism location, you most likely will not even have to bother to avoid it in future, as you would not be going there again.
On a ship, you are trapped. Trapped at sea, trapped with whatever level of customer service is provided aboard ship.
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