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We've had Sprint for a long time now too (at least 5 years, probably closer to 7-8) and although we have spotty coverage *inside* our house(s it was like this at the old house too) sometimes, I really have nothing to complain about their customer service.
My friend has Verizon (and WB is right, it's the best in the area here) and has never had an issue with their customer service either. It might just come down to which company has the best plans and phones for your needs.
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