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Old 07-14-2006, 01:51 PM   #175
Ghoulish Delight
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Dear Former Veteranary Clinic of choice:

I'm writing in regards to the debacle that was our attempt to get our rabbit, Munchkin, neutered this weekend. Thank you so much for the 6:40AM call to cancel today's appointemnt. Truly a wonderful way to start the morning.

Would it have killed you, however, to have checked the rabbit suregeon's work schedule a week ago, when my wife made the appointment? Or perhaps any of the days between a week ago and today? Like maybe yesterday, when you called to confirm the appointment. Is it really that hard to look at the schedule when taking appointments to see that the surgeon who knows how to perform the procedure won't be working the day of the appointment?

Here's what particularly concerns me. In the confirmation call yesterday, which I received on my answering machine, you instructed us to withold food from Munchkin starting at 10PM last night since he will be going under anesthesia. Now, I thought I had read that rabbits should NOT fast before surgery as the need for fasting arises from the risk of vomitting in cats and dogs, while rabbits do not vomit. In fact, it can be dangerous for rabbits to fast because it can cause they digestive system to shut down. But, I figured, you're the doctor, right?

After the call this morning, however, I'm kicking myself for not trusting my instincts. Clearly the receptionist who handled all this NEVER ACTUALLY TALKED TO THE DOCTOR! If she had, she'd know the doctor wasn't going to be working today. Most likely, she looked at the details of the procedure, saw "anesthetic", and went through her usual "make them fast" script for dogs and cats. And this from a clinic that claims to specialize in exotics, and who is recommended by pet rabbit societies! I confirmed my misgivings today with research from several different soucres that emphatically say not to fast a rabbit.

Due to the risk at which you put my beloved pet due to this lack of attention, I no longer feel comfortable coming to you for his care. And I may be contacting the rabbit societies that list you as a recommended clinic about this.

Sincerely,
Worried parents




[and yes, CP has already called and told them of our decission to switch, and why]
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