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I've noticed those at Penneys, and I don't like them. The first time I saw the survey I left a low rating because the girl was talking on the phone about her plans for that evening. Usually I'll select the second highest rating, because no-one is perfect and I don't want the person to select the highest rating just because I was too lazy to select an option.
I don't understand how Penneys can take those seriously when the employee is probably filling them out more than the customer.
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Spork is the new MacGyver
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