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I hate the script reading. Drives me nuts.
My favorite still is when I spoke with Neo Anderson when I called Cingular. I about died.
I called T-Mobile tele-sales to get a different phone (I don't like the phone I have) and the guy had such a thick accent and was so reading from a script. I had to call back in the morning because his script reading was so bad. If you throw them off they have to start over. /bleh. The morning call produced someone in North America who was allowed to think for themselves.
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Spork is the new MacGyver
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