SHUT UP and enjoy the Park

innerSpaceman · 08-05-2008, 06:38 PM

According to the lastest Al's Update (sorry no link, miceage not working right now - maybe overwhelmed with outrage) ...

Disneyland City Hall will no longer be accepting written complaints, comments or cast member compliments of any kind. Verbal complaints and compliments only from now on.

Supposedly, your comment will be relayed by telephone to the appropriate personnel ... but under no circumstances will any written record of a guest comment be allowed.

If you make a stink, you will be given the snail mail address of Disney corporate headquarters ... where an even more insideous and certainly draconian process will make sure your written comment goes nowhere.

Human drones will be opening all the mail and eyeball-scanning it for any mention of a visit to a Disney theme park or resort. Upon finding the first such mention, the letter will be closed and then returned to sender.

Whoa.

The twisted reasoning behind this is to keep down legal costs in connection with people who've been suing for compensation when their written suggetions have been adopted by Disney (e.g., someone writes it would be a good idea to bring Soarin' Over California to Epcot, and then sues for consultancy fees when that happens - using his comment card as evidence.)

I can barely contain my outrage at this absurd and gofucyourself policy.

Am I making mountain of molehill? Verbal comments are still allowed, but I never trusted them and would always -- the few times I have felt the need to comment -- insist on putting it in writing. And if you'd like to compliment a certain CM ... just fergetabout it.

Sad, sad and sad.

08-05-2008, 06:38 PM	#1
innerSpaceman Kink of Swank Join Date: Jan 2005 Location: Inner Space Posts: 13,075	SHUT UP and enjoy the Park According to the lastest Al's Update (sorry no link, miceage not working right now - maybe overwhelmed with outrage) ... Disneyland City Hall will no longer be accepting written complaints, comments or cast member compliments of any kind. Verbal complaints and compliments only from now on. Supposedly, your comment will be relayed by telephone to the appropriate personnel ... but under no circumstances will any written record of a guest comment be allowed. If you make a stink, you will be given the snail mail address of Disney corporate headquarters ... where an even more insideous and certainly draconian process will make sure your written comment goes nowhere. Human drones will be opening all the mail and eyeball-scanning it for any mention of a visit to a Disney theme park or resort. Upon finding the first such mention, the letter will be closed and then returned to sender. Whoa. The twisted reasoning behind this is to keep down legal costs in connection with people who've been suing for compensation when their written suggetions have been adopted by Disney (e.g., someone writes it would be a good idea to bring Soarin' Over California to Epcot, and then sues for consultancy fees when that happens - using his comment card as evidence.) I can barely contain my outrage at this absurd and gofucyourself policy. Am I making mountain of molehill? Verbal comments are still allowed, but I never trusted them and would always -- the few times I have felt the need to comment -- insist on putting it in writing. And if you'd like to compliment a certain CM ... just fergetabout it. Sad, sad and sad.
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