SHUT UP and enjoy the Park

[innerSpaceman]

Originally Posted by zapppop

When did they start doing that

Heheh, you're the one who pointed us to Al's Update in the first place (they've been so infrequent, I forgot all about checking miceage once in a blue).

So read it. The policy is new, and maybe hasn't started yet. But that's the part that really ticks me off. Returning letters unread. Fukthat.



And remember ... this is NOT about the asshat complaints. This is about not having people think Disney is liable for adopting the great idea they suggested in writing.

[Isaac]

Ah, found it!

If a visitor absolutely insists on writing a letter, the Guest Relations CM's can give the park visitor the snail mail address for Disney's corporate legal office, and that's when the real fun begins. Assuming the park visitor actually takes the time to write a letter the old fashioned way and send it to Burbank, the letter is opened by hand and scanned by a small batallion of office drones in cubicles, and when the letter contains a phrase or sentence that mentions a visit to a Disney park, it is folded closed. Once closed, the visitors letter is attached to a form letter that politely informs the reader that this correspondence has been formally rejected by Disney for liability reasons and has been returned to the sender without further acknowledgement of the company.
The form letter and the visitor's original letter are then stuffed into a larger envelope, and the packet is returned to the sender via regular mail.

Okay, yeah, that IS complete crap!

[JWBear]

I predict this will be a PR disaster for the company.

[BarTopDancer]

Originally Posted by zapppop

Ah, found it!

Okay, yeah, that IS complete crap!

You can't even write "CM Joe Smith on PoTC made my trip to Disneyland completely magical by [doing something super piratey] and making my kids day" No more compliments either.

[Ghoulish Delight]

Which is why I am HIGHLY skeptical of this accounting of the new procedure. It seems ludicrous, and likely is. I'm willing to bet it's either hyperbole or a bad game of telephone.

[Kevy Baby]

Originally Posted by Gemini Cricket

Yes.

No.

[Gemini Cricket]

Originally Posted by Kevy Baby

No.

Quite.

[innerSpaceman]

If Al hadn't been right 98% of the time, I would dismiss this as pure hogwash ... that's how absurdly bad PR it is.


But, because of the source's record, I give it high credence.



That's NOT to say the policy won't change before implemented, and that's precisely the point - I daresay - of Al publishing it. Let's write in right now, while we still can. Heheh, we don't even have to mention a Disney resort if we want to complain about this policy.

[Fab]

I'll write a complaint letter from Kanga's Kitchen.

[RStar]

Originally Posted by Bornieo: Fully Loaded

What if you poop into a box and send that? Will they return it?

No, it is delivered directly to The Inbetween for the daily special.

Originally Posted by BDBopper

And if Disney won't do it then Gosh darn it I will do it myself!

Thank you!!


As stupid as this system sounds, I still find it more rediculous that there was a line of asshats stretching from City Hall all the way down most of Main Street demanding a refund because the ground under California had the gall to rumble out an earthquake while they were there. Like it was Disney's fault.