Why can some Disney Security people be such jerks?

[DisneyFan25863]

If you've been to the park sometime in the past week, you may have noticed a bunch of high school kids running around Downtown Disney and the Disneyland Hotel with video cameras, microphones, and lights. The reason? The Student Television Network annual convention, which was held at the Disneyland Hotel this year. The convention brought 2,000 high school student broadcasters to a four day event with competitive events, workshops, film festivals, and tons of other stuff. The entire Disneyland Resort staff was incredibly nice to us, putting up with our numerous broken key cards (mine got demagnatized a good 4 times), mad scambles across the hotel to get tapes in by their deadlines, and the general headaches of having 2000 high schoolers spend the night together all in one place.

Everyone, that is, except security.

Now, I realize that security has an important job at the resort, and that they are only doing their jobs, but every single security officer I came across at Disney was extremely rude. For example, one night around 2 am I woke up and was thirsty, so I decided to go buy a water bottle from the vending machine down the hall. In my grogginess, I completly forgot to grab my lanyard that had my press credentials, conference ID, and room key on it. When I got back to my room, I realized I was locked out. I silently knocked on the door, but no one was able to hear me. Knowing there was a family next door with a baby, I decided to use the phone by the elevators not to call the room but rather the lobby and ask if they would mind sending someone up to unlock the door for me. They said it would be no problem, and that someone would be up shortly.

A few minutes later, a gruff old security officer comes down. I very politly thank him for coming so quickly (I even called him "Sir"). From the start, he is very rude to me, lecturing (very loudly, may I add) about how the curfew at the Disneyland Hotel is 11 PM (which we were never told) and how he shouldn't even be letting me into my room but rather getting my advisor and telling her I was sneaking off at night ( ). I explain to him that I was just getting some water and had no intentions of sneaking off, but he just shrugs me off.

Things like this happened all week long to pretty much everyone in our group. I realize that not every security officer at Disney is like this, and most are probably very kind, but the ones we came across all seemed to be rude and condescending. I was very disappointed in the way they represented their company and the way in which they treated their paying guests.

Is Disney Security normally like this, or were we just unlucky?

[CoasterMatt]

Wow, sounds like things haven't changed a whole lot since I did a similiar event in high school (15 or so years ago)...

[Cadaverous Pallor]

Adult Voice: This time of year is extremely trying for Disneyland regarding teens. Last weekend we visited the resort. Four humongous buses arrived just before us. As we took the escalator down to the tram, we saw an absolute horde of teens (Jr High? High School? Can't really tell you) swarm in from the Pinocchio lot. They were a drop in the bucket, however, as we were surrounded by teens all morning. Of course this made me feel old and incurred my elderly wrath. Oh, wait, no, instead it reminded me how much I enjoyed visiting theme parks with my friends when I was in high school.

Anyway, the point is that DL security is dealing with annoying teens constantly from March 1st - April 31st every year. I'm not talking about you, but your more irksome bretheren - the pranksters and jerks who have been temporarily freed from their [strikeout]prison[/strikeout] school. By the time that security guard came to let you into your room that night, he had dealt with 7 noise complaints, 4 prank callers, and a streaker.



Teen Voice: Old people are cranky and always mistrustful of teens. You'll always be unfairly pigeonholed with the jerks of the world. They're very jealous of you for having so much energy and therefore having so much fun. Oh, and you reminded him of his eventual death which breathes down his neck every time he goes to sleep. Having your whole life ahead of you is almost more than he can stand.







There's some truth in there, somewhere.

[lashbear]

Originally Posted by Cadaverous Pallor

Anyway, the point is that DL security is dealing with annoying teens constantly from March 1st - April 31st every year. I'm not talking about you, but your more irksome bretheren - the pranksters and jerks who have been temporarily freed from their [strikeout]prison[/strikeout] school.

Now you tell me ???

[wendybeth]

Lash, I've a feeling we're gonna make the teens look good by comparison.

[lashbear]

who us ??

[wendybeth]

[Cadaverous Pallor]

Originally Posted by lashbear

Now you tell me ???

I wonder where the hot spots to hang out during Spring Break are in Australia.

[Matterhorn Fan]

Originally Posted by lashbear

Now you tell me ???

Spring Break's started at WDW, too. New York's already gone, but who knows what state's here now.

[lashbear]

Originally Posted by Cadaverous Pallor

I wonder where the hot spots to hang out during Spring Break are in Australia.

Nowhere. we ship the little brats off to Siberia until the break's over.

Originally Posted by Matterhorn Fan

Spring Break's started at WDW, too. New York's already gone, but who knows what state's here now.

Confusion ?