You know when you buy something and it is wrong......?

Not Afraid · 10-06-2005, 03:51 PM

On Sunday I bought a wooden arbor for the backyard. We stuck in in the CRV and brought it home. Today, I was going to do some planting and figured I'd put the arbor together first. Well, in the correctly labled box was a completely different arbor.

I check nursery hours and they are until 6. Nope, that's not going to work since it is not going to fit in the Mercedes and the CRV won't be home in time. Plus, I think we got the last arbor in stock. So, I go through this whole process of being "mad" before I even call them. I know better than to call someone mad, so I wait and eat, then.....expecting the worst, I call.

WOW! I'm glad I got mad already because, if I had waited, I'd have nothing to get mad at.

They are getting me my arbor from another store, delivering it to my house tomorrow and picking up the other one. That is pretty wonderful customer service! Go Armsrong!

I guess maybe getting pre-mad is a good thing because, I know that 90% of the things I get mad about don't come to fruition anyways. So, until the next time I get prematurally mad, I'm gonna laugh at myself and appreciate good customer service.

Prudence · 10-06-2005, 03:57 PM

Good customer service rocks! That's why I swear by Godiva and Barnes and Noble.

I get the most outwardly mad when things take me by surprise. If I've taken some quality time to be "pre-mad," then I've already worked through a couple scenarios, figured out what will never work, and stocked my brain with a few key polite-yet-firm phrases so that I won't be taken unawares.

Plus, let's face it. Sometimes pre-mad is fun! And then when everything turns out super wonderful anyhow you have managed to have your cake and eat it, too!

Morrigoon · 10-06-2005, 04:11 PM

I once bought the 2-cd set of Les Miserables in french, and the cds were labeled 1 and 2, but they were both disc 1 when I played them!

AllyOops! · 10-06-2005, 07:08 PM

Back in the happy eighties, I loved my vinyl more then anything. I think it was back in 1989 that I gleefully bought a '45 of Never Tear Us Apart by INXS and instead (although it was labeled correctly in the cardboard center of the '45 and the sleeve was in fact correct) it played the abysmal Waiting For A Star To Fall by Boy Meets Girl when I put the needle on it.

Oh well. Sigh.

Now, when I hear Waiting For A Star To Fall (which is next to never, except maybe in a grocery store at an unholy hour) I smile. Not only do I not mind the song, I kinda like it. For me, it brings back happy memories of my youth spent at Tower & Tempo Records, in my schoolgirl plaid, buying my vinyl & tapes.

edited to add: I almost forgot about Music Plus, Wherehouse & Licorice Pizza! They're all just a memory now!

10-06-2005, 03:51 PM	#1
Not Afraid HI! Join Date: Jan 2005 Posts: 17,108	You know when you buy something and it is wrong......? On Sunday I bought a wooden arbor for the backyard. We stuck in in the CRV and brought it home. Today, I was going to do some planting and figured I'd put the arbor together first. Well, in the correctly labled box was a completely different arbor. I check nursery hours and they are until 6. Nope, that's not going to work since it is not going to fit in the Mercedes and the CRV won't be home in time. Plus, I think we got the last arbor in stock. So, I go through this whole process of being "mad" before I even call them. I know better than to call someone mad, so I wait and eat, then.....expecting the worst, I call. WOW! I'm glad I got mad already because, if I had waited, I'd have nothing to get mad at. They are getting me my arbor from another store, delivering it to my house tomorrow and picking up the other one. That is pretty wonderful customer service! Go Armsrong! I guess maybe getting pre-mad is a good thing because, I know that 90% of the things I get mad about don't come to fruition anyways. So, until the next time I get prematurally mad, I'm gonna laugh at myself and appreciate good customer service.
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10-06-2005, 03:57 PM	#2
Prudence Beelzeboobs, Esq. Join Date: Jan 2005 Location: Gavel - I haz it Posts: 6,287	Good customer service rocks! That's why I swear by Godiva and Barnes and Noble. I get the most outwardly mad when things take me by surprise. If I've taken some quality time to be "pre-mad," then I've already worked through a couple scenarios, figured out what will never work, and stocked my brain with a few key polite-yet-firm phrases so that I won't be taken unawares. Plus, let's face it. Sometimes pre-mad is fun! And then when everything turns out super wonderful anyhow you have managed to have your cake and eat it, too! __________________ traguna macoities tracorum satis de
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10-06-2005, 04:11 PM	#3
Morrigoon I throw stones at houses Join Date: Jan 2005 Location: Location: Location Posts: 9,534	I once bought the 2-cd set of Les Miserables in french, and the cds were labeled 1 and 2, but they were both disc 1 when I played them! __________________ http://bash.org/?top "It is useless for sheep to pass a resolution in favor of vegetarianism while wolves remain of a different opinion." -- William Randolph Inge
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10-06-2005, 07:08 PM	#4
AllyOops! It's Peanut Butter Jelly Time!!! Join Date: Jan 2005 Location: Introspection Intersection Posts: 1,207	Back in the happy eighties, I loved my vinyl more then anything. I think it was back in 1989 that I gleefully bought a '45 of Never Tear Us Apart by INXS and instead (although it was labeled correctly in the cardboard center of the '45 and the sleeve was in fact correct) it played the abysmal Waiting For A Star To Fall by Boy Meets Girl when I put the needle on it. Oh well. Sigh. Now, when I hear Waiting For A Star To Fall (which is next to never, except maybe in a grocery store at an unholy hour) I smile. Not only do I not mind the song, I kinda like it. For me, it brings back happy memories of my youth spent at Tower & Tempo Records, in my schoolgirl plaid, buying my vinyl & tapes. edited to add: I almost forgot about Music Plus, Wherehouse & Licorice Pizza! They're all just a memory now!
	Submit to Quotes