The Cable Installation from H-E-double-toothpicks!

[blueerica]

Time Warner Cable sucks. No, they blow. They suck and blow so much that it's really hard to tell which direction they're going.

Whether it's the clueless installation people (I really don't think it's their fault, with the exception of one guy who I suspect was just lazy and didn't want to run wires through our house), customer service that runs around in circles away from the point (seeming to just make up stuff to say to me), or if it's just the "it's a month later, and we still don't have farking cable" - I'm pissed.

Round 20 - Installation guy comes a couple of hours later - not too bad, I figure. Except this time he's got a $110 C.O.D. charge that I have to pay before he'll do anything. WTF?! Up until today, everytime I've talked with a representative or a technician I've verified that there are no additional charges. Now this? They bungle my appointment times over and over, so when someone finally shows up to do the final piece - THIS?!?!??!?!??!?!?!

When I'm in a better mood about it, I'll post a little more.

I am getting off on the wrong foot with these people. As much as I can't stand Verizon's ever-rising prices, Time-Warner is about to lose a customer before she even got started.