Disappearing Cookies

Pirate Bill · 03-25-2009, 05:18 PM

Try renaming the following folder:
C:\Documents and Settings\[username]\Application Data\Mozilla

Name it something like Mozilla_backup. (Be sure to close Firefox and any other Mozilla product (like Thunderbird) that you may have open.) Then launch Firefox again. See if that helps.

My thinking is that there's a corrupt file in there that wasn't cleared out when you uninstalled/reinstalled. Firefox will recreate all the files in the Mozilla folder if it doesn't find one.

03-25-2009, 05:18 PM	#14
Pirate Bill Quality since 1973 Join Date: Dec 2007 Location: Right here Posts: 473	Try renaming the following folder: C:\Documents and Settings\[username]\Application Data\Mozilla Name it something like Mozilla_backup. (Be sure to close Firefox and any other Mozilla product (like Thunderbird) that you may have open.) Then launch Firefox again. See if that helps. My thinking is that there's a corrupt file in there that wasn't cleared out when you uninstalled/reinstalled. Firefox will recreate all the files in the Mozilla folder if it doesn't find one.
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