They Sat in the Plane at the Gate for Seven Hours...

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Originally Posted by innerSpaceman

Were you expecting them to offer the passengers a profit of $500 each? I don't think anything other than comping the distastrous flight they were on and offering some of the company's own services would be possible.

I hadn't considered profit. That's kind of working for me, especially given that the one toilet on the plane didn't flush.

I have a good friend who was a navigator, co-pilot and now is a pilot with another major airline. He always calls Continental "Scumbag Airlines". That's from an employee's viewpoint. As a passenger who flies regularly on regional puddlejumpers into Minneapolis and Chicago to connect with the big jets, I don't think Continental Express is probably any worse than any of its competitors, such as United Express.