Total Serious Happy Thread

[katiesue]

Originally Posted by katiesue

Just made Maddie an appointment with a new Endocrinologist. So far I love them. A person answered the phone on the first ring, they can see her tomorrow (they also had a Friday slot) and all their new patient forms are online so I can fill them out and not waste time when we get there.

Her current doc I spent 25 mins on hold to make her last appointment which was 3 1/2 months out, earliest I could get. It took me 6 phone calls to get a simple prescription refill. Her actual doctors are fine it's just dealing with the office staff or lack thereof that's infuriating.

We'll see how it goes tomorrow. Her current doc tends to run late for appointments, one over an hour and a half. I'm hoping we like this doc better.

And...............they don't take my insurance. Crap. We're stuck with the group we're at pretty much.