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Old 05-19-2006, 11:18 AM   #11
Motorboat Cruiser
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Great story, GC!

I could go into a rant about decaying customer service skills, but rather, I'll just say good for you for taking the time to bring this to their attention. Others would have given up or not bothered and that hurts everyone. You probably just made future customers experience there a little more pleasant.
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