We're going to Disneyworld! (and universal)

[NirvanaMan]

Originally Posted by Stan4dSteph

That's very strange, NM. I've never had bad service like that at a WDW resort hotel. I hope you complained about that.

I probably should have, and normally I would, but I just didn't get around to it. I meant to write a letter but never had the time. I did mention it to the desk staff and they didn't seem particularly concerned and never did anything to rectify it. We always got back too late and too tired from the parks to bother too much at that point. The one time we did request something that late (I think it was clean glasses or towels as they were not provided - maid service was awful) it took them a full hour and a half to show up after telling us it would be 5 minutes. We were tired and ready for bed.

Overal, that was my only onsite experience and needless to say, it was not a great one.