GD and CP's Birthday Evening

[Ghoulish Delight]

Gah, what the hell happened to Disney Dining?!

So, I called trusty old 781-DINE. Let me walk you through it:

Clearly Recorded Voice: Hi, this is Pam [or whatever the name was], how can I direct your call?
Me: Uh, Disney Dining [isn't that the number I called?]
Live human: Okay, one moment

Now I get a menu, where Disney Dining is option number 4. So, just to recap, I called Disney Dining, where I had to be asked to be transfered to Disney Dining, where I then had to select Disney Dining from a menu.

Ooookay.

10 rings later (yes, 10), someone picks up. I ask for a reservation for 12 for Catal. He checks the computer which tells him that I have to contact Catal directly. Fine, I can dig that.

I call the number he gives me, which seems to be Patina for the whole resort, not just Catal. I tell this guy the info, he puts me on hold for a minute and comes back. He tells me, "Here's Catal's direct number. Give them a call tomorrow and maybe go in 30 minutes early." What?! Sorry, with a party of 12 I'm not going to just kinda wing it.

So instead I call Catal immediately. Their response is to call the number that just sent me there. I very politely let them know that that's what I just did and they sent me to here. Fortunately at that point the nice CM helping me (Lisette) simply said okay and took care of it right then and there.

But that was simply astoundingly ridiculous.

Aaaanyway.

Tomorrow night, 8PM, Catal. Outside patio (if we take our time, perhaps we can watch fireworks from there).