SHUT UP and enjoy the Park

[innerSpaceman]

Hahah, I like that.


zapp .... you and i have, i think, registered the same complaints. Johnny Depp on Pirates. Stupid Diss Bride on Haunted Mansion. Those kind of things. We put them in writing.

You CAN'T write a letter anymore. They will send it back unread. That's what I find most disgusting about this policy.


I like the email angle. They will, under the same policy, likely just delete the email once any Disney resort visit is mentioned.


My "creative" solution is to mention it verbally at City Hall every chance I get. I'm not going to get pissy with any CM, or leave more angry than I went in ... because I'm not going in angry.

But Alex is right that many people are going to leave more angry than they came in once they are told they can't write a comment (and if they were told their written comment mailed to Disney HQ will simply be returned unread, I wouldn't be surprised if anger mounted to something more dangerous).

[BDBopper]

There needs to be a system for people to give compliments. And if Disney won't do it then Gosh darn it I will do it myself!

[Isaac]

Originally Posted by innerSpaceman

You CAN'T write a letter anymore. They will send it back unread. That's what I find most disgusting about this policy.

When did they start doing that

It seems rather odd. In the past I've sent a couple written letter & received a form letter response but never returned unread. The address I used was:

Disneyland® Resort
Guest Relations
P.O. Box 3232
Anaheim, CA 92803-3232

Hmm.....

[innerSpaceman]

Originally Posted by zapppop

When did they start doing that

Heheh, you're the one who pointed us to Al's Update in the first place (they've been so infrequent, I forgot all about checking miceage once in a blue).

So read it. The policy is new, and maybe hasn't started yet. But that's the part that really ticks me off. Returning letters unread. Fukthat.



And remember ... this is NOT about the asshat complaints. This is about not having people think Disney is liable for adopting the great idea they suggested in writing.

[Isaac]

Ah, found it!

If a visitor absolutely insists on writing a letter, the Guest Relations CM's can give the park visitor the snail mail address for Disney's corporate legal office, and that's when the real fun begins. Assuming the park visitor actually takes the time to write a letter the old fashioned way and send it to Burbank, the letter is opened by hand and scanned by a small batallion of office drones in cubicles, and when the letter contains a phrase or sentence that mentions a visit to a Disney park, it is folded closed. Once closed, the visitors letter is attached to a form letter that politely informs the reader that this correspondence has been formally rejected by Disney for liability reasons and has been returned to the sender without further acknowledgement of the company.
The form letter and the visitor's original letter are then stuffed into a larger envelope, and the packet is returned to the sender via regular mail.

Okay, yeah, that IS complete crap!

[BarTopDancer]

Originally Posted by zapppop

Ah, found it!

Okay, yeah, that IS complete crap!

You can't even write "CM Joe Smith on PoTC made my trip to Disneyland completely magical by [doing something super piratey] and making my kids day" No more compliments either.

[Bornieo: Fully Loaded]

What if you poop into a box and send that? Will they return it?

[Gemini Cricket]

I sent an email to WDW about their rhinoceros' health and I got a call from the Animal Kingdom vet.
So, I guess it depends...

[Moonliner]

Originally Posted by Gemini Cricket

I sent an email to WDW about their rhinoceros' health and I got a call from the Animal Kingdom vet.
So, I guess it depends...

This one?

[Gemini Cricket]

Yes.