I hate AT&T/sbcglobal

[Andrew]

Originally Posted by Snowflake

Really, I do. Been without ISP at home for a week now. At first connection was spotty, now, nothing. After several calls, and several promises of a ticket humber, each time, no ticket and no tech coming to our house, we have someone coming over tomorrow.

Once we're fixed (assuming we are) I am switching over to comcast.

Unfortunately, I suspect Comcast will not be much better.

We have Speakeasy DSL -- they resell Covad, who buys wholesale transport from the local ILEC -- and although it's definitely more expensive than AT&T or Comcast, the level of service is exceptional. Real support people who know their stuff (and speak English) and don't read from a script.