Tech Support

[Moonliner]

Originally Posted by Kevy Baby

Here is one that so far has our IT stumped. Before they take the computer out of the office (rendering the user, well, useless), I wanted to throw this out to the community here.

One of the machines has a message that keeps popping up (see screen shot below). Clicking any of the three buttons or the close window button in the upper right corner does nothing - the window remains. If he reboots, it is still there.

I ran Task Manager and was able to force quite the application once. But after rebooting, this trick did not work a second time

I looked on the interwebs and did not see anything (other than a couple of other peeps asking about the same thing with no answer).

The computer is running Windows 7 Professional.

Any ideas?



ETA: found this link and gonna try tomorrow: http://www.webuser.co.uk/forums/showthread.php?t=86786

Did you Google for "coodinator.exe"? What you got there is a Trojan and not the good kind you can use on a date that goes well. Download Malwarebytes (the free version) and let it have a go at the PC.