Opinons and facts on DirecTV

[wendybeth]

Our experiences with Direct TV were not positive. Poor customer service, no re-doing plans with promos after your initial one expires (and don't believe them if they tell you that they will do it- they told us that at the outset, and after our promo year expired our costs soared and they refused to work with us). We got rid of them and went back to cable.

[Ghoulish Delight]

Originally Posted by BarTopDancer

Don't they use TIVO for their DVR software?

They ended that partnership a few years ago. And there's no way now to use your own TiVo box with DirecTV service, it's theirs or nothing.

Do you have to purchase the box from them? I think you used to have to, not sure anymore.

Yes, but the current online promos throw it in for free

Originally Posted by wendybeth

Our experiences with Direct TV were not positive. Poor customer service, no re-doing plans with promos after your initial one expires (and don't believe them if they tell you that they will do it- they told us that at the outset, and after our promo year expired our costs soared and they refused to work with us). We got rid of them and went back to cable.

I was afraid of that. The fact that it's a 2 year contract, but the promo price only lasts a year seemed like a big red flag to me.

Damnit why won't the fiber optics come to our neighborhood