On the Good Ship Swanky

[Ghoulish Delight]

It's a preception thing. Peoplpe are far more likely to overlook shoddy service now and again at a hotel because it's easy to get away from. Eat at a restaurant in town instead of your hotel's, go get your drinks and a show at a local pub, etc. I know that when I'm on a typical vacation, my inclination is to not look at the hotel as much more than four walls and a bed because what I've really come for is the destination. On a cruise, bed, transportation, destination are all one and the same. There's nowhere to escape, so there's no way to gloss over poor service.