I can't access Lot from home!!

[JWBear]

Originally Posted by Drince88

This is the first issue I've had with them that wasn't easily resolved. None of the options they gave me except the proxy server (which is molasses-like) worked - they said they'd escalate to the engineers and that he thought it was on the Earthlink side of things (wow, you think?)

I'd consider switching to a cable-system, but I was able to come home a lot earlier last year because my phone (and therefore my DSL) was working a couple of weeks before my cable was working. I felt for the neighbors that have ALL their communication through Cox Cable. I can work from home if I can't work from the office only if I have a high-speed connection.

I agree. I've always been more than satisfied by Earthlink's technical support. I have a feeling that their IT people are just as stumped by this one as we are - so I'll cut them some slack.