Miscellaneous Movie Musings

[Prudence]

Originally Posted by Alex Stroup

Though I am curious why you don't like Amazon.

Short version: placed order. Waited. Waited. Waited. Ship by date long gone. Contacted customer service and was told they had cancelled order on their end due to computer problems and they don't notify you when that happens. No they couldn't revive it - I'd have to place a new order. Got my goods elsewhere. Got Visa bill. Was charged for order - TWICE. Still no goods. Company refused to respond, so disputed charges. Months later get "your items have shipped!" email on "cancelled" order, and bill charged again. Customer service in India couldn't care less. Disputed charges and refused shipment. Stateside CS finally contacts me with "sorry, here's a $5 gift certificate for your trouble." This is just the bare bones and doesn't cover the whole of the communication, if you can call it that. And it wasn't the first problem I'd had with them, just the last.