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Old 09-07-2006, 09:45 AM   #41
JWBear
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Quote:
Originally Posted by Drince88
This is the first issue I've had with them that wasn't easily resolved. None of the options they gave me except the proxy server (which is molasses-like) worked - they said they'd escalate to the engineers and that he thought it was on the Earthlink side of things (wow, you think?)

I'd consider switching to a cable-system, but I was able to come home a lot earlier last year because my phone (and therefore my DSL) was working a couple of weeks before my cable was working. I felt for the neighbors that have ALL their communication through Cox Cable. I can work from home if I can't work from the office only if I have a high-speed connection.
I agree. I've always been more than satisfied by Earthlink's technical support. I have a feeling that their IT people are just as stumped by this one as we are - so I'll cut them some slack.
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Old 09-07-2006, 04:32 PM   #42
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Anyone still having issues?

Another set of DNS servers to try...

207.69.188.100
207.69.188.101
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Old 09-07-2006, 05:57 PM   #43
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Well, I lost my ability to access the internet (all pages) even though I was still connected....

The chat tech told me to change from "Obtain IP address atomatically" to use a specific IP address, subnet mask, and default gateway. I switched it back to automatic, and I got right on.
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Old 09-07-2006, 08:35 PM   #44
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I'm having the same problem. I have earthlink. I can connect through Susan's computer (which is where I am writing from), but not mine.

I give live support a try. I too have been happy with Earthlink, though I am not happy about what I am paying ($50/mo.). I need to get off my lazy butt and get them to lower my rate
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Old 09-07-2006, 10:28 PM   #45
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Quote:
Originally Posted by Ghoulish Delight
Anyone still having issues?

Another set of DNS servers to try...

207.69.188.100
207.69.188.101
Those don't allow me to connect via my desktop computer either.
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Old 09-08-2006, 06:52 AM   #46
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Quote:
Originally Posted by Kevy Baby
though I am not happy about what I am paying ($50/mo.). I need to get off my lazy butt and get them to lower my rate
I have Time Warner cable, and have unlimited phone, cable TV Basic with one package), and internet access. I have had no problems at all, and pay just a little over $100 for all including taxes and equipment rentals.
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Old 09-08-2006, 05:53 PM   #47
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After not being able to connect except through a proxy site, I was able to get in now by actually typing letters! Yea, hopefully they got it!
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Old 09-08-2006, 06:17 PM   #48
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Quote:
Originally Posted by Drince88
I was able to get in now by actually typing letters!
How barbaric!

Soon, we'll be able to just say "Computer, Lounge of Tomorrow" and bingo! There it will be! Unless you hapen to be suffering with connection problems that is.....
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Old 09-09-2006, 07:50 AM   #49
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I think the Earthlink people must have done something. I was just perusing through the LoT, came across this thread and remembered that there was a problem.

I had never got around to contacting Earthlink.
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Old 09-09-2006, 07:56 AM   #50
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Quote:
Originally Posted by RStar
How barbaric!

Soon, we'll be able to just say "Computer, Lounge of Tomorrow" and bingo! There it will be! Unless you hapen to be suffering with connection problems that is.....
I don't have to say the "Computer" part, I can just say "Surf to lounge"
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