SHUT UP and enjoy the Park

[Ghoulish Delight]

It'll change the number of complaints from APers. Sure, the day guests are still going to come in, and maybe some of them will be more annoyed at having to walk away. But there's going to be a percentage habitual passholding complainers that, without the slim glimmer of hope that someone's not ignoring them that a piece of paper brings, are no longer going to bother going in.

I wouldn't be surprised if the long term plan is to eliminate it until they break those people of the habit of coming in to City Hall to complain that they didn't get their favorite parking spot in Mickey & Friends, then roll out some new system that serves everyone's purposes better.

[Fab]

I'll write a complaint letter from Kanga's Kitchen.

[RStar]

Originally Posted by Bornieo: Fully Loaded

What if you poop into a box and send that? Will they return it?

No, it is delivered directly to The Inbetween for the daily special.

Originally Posted by BDBopper

And if Disney won't do it then Gosh darn it I will do it myself!

Thank you!!


As stupid as this system sounds, I still find it more rediculous that there was a line of asshats stretching from City Hall all the way down most of Main Street demanding a refund because the ground under California had the gall to rumble out an earthquake while they were there. Like it was Disney's fault.

[Gemini Cricket]

Originally Posted by RStar

Like it was Disney's fault.

Ha ha! That's funny. Fault.

[Moonliner]

I expect the policy is a direct result of the Disney message boards.

Clearly the Disney suits are getting all the fully vetted, detailed and important feedback they need from monitoring these sites rendering the need for written comments by average guests obsolete.

[BarTopDancer]

Originally Posted by Moonliner

I expect the policy is a direct result of the Disney message boards.

Clearly the Disney suits are getting all the fully vetted, detailed and important feedback they need from monitoring these sites rendering the need for written comments by average guests obsolete.

How about expectations set by Disney message boards.

Before I went to WDW I was checking out some other boards that were more WDWcentric. All I have to say is wow, some of those boards can set the expectations so high. If I had never been to a Disney park before (and hadn't been familiar with Disney message boards) I would have been disappointed that the towels weren't made into animal shapes, frustrated that no one gave me fastpasses because it rained in FL* and our room wasn't clean when we came back around 1pm to rest.

Ok, not really - that's not my style. A hotel is a bed to sleep in. The most disappointing thing was leaving. So it rained every day. What do you think happens in FL in June.

Message boards, especially some of the WDWcentric ones are creating unreasonable expectations. As a result of these unreasonable expectations, unreasonable people who are now upset because Disney can't control the weather, because people who were there the 2nd weekend in January had empty parks to play in and lines for anything in July were an hour long are complaining. A CM doesn't smile and give your kid something? Complain. City Hall will give you free stuff.

I hope this system morphs into something that can again be used for compliments and legitimate concerns.


*

[innerSpaceman]

How is that habit going to be broken when they were handing out refunds for a one-hour ride closure due to Earthquake?


I fail to understand why everyone but Alex fails to understand. This does NOTHING to stem the tide of stupid complaints. All it does is actually INCREASE the desire for immediate action right there at City Hall.


Heheh, I'm going to scream till I'm blue in the face until they walk over to Pirates and rip out Johnny Depp right before my eyes!



Again, it's not THE POINT TO STOP THE COMPLAINTS. They don't care about the complaints. The entire point is to avoid claims of consultant fee liabilties for POSTIVE SUGGESTIONS.

And so, in the biggest baby bathwater boondoggle I've ever heard of, a resort operator is going to cease allowing written guest feedback. WTF?

[Kevy Baby]

Originally Posted by innerSpaceman

Heheh, I'm going to scream till I'm blue in the face until they walk over to Pirates and rip out Johnny Depp right before my eyes!

Hee hee... And I know I am in the minority on the board, but I will be fighting with you on that detail as I LIKE the first two Captain Jacks in PotC.

And I SUSPECT that if a poll were taken of all who visit Disneyland, the majority would agree with me.

But this argument has been had ad nauseum and I don't want to start it back up again, so please treat post this like a complaint at City Hall.

[Moonliner]

Of course one always has the option to insist to the point where your comments are included as part of the police report. At lest you know they won't shred that.....

[Ghoulish Delight]

I think it MIGHT reduce stupid complaints to a small degree, but for the most part I think it'll be a wash in the complaint department. I still contend that the most obvious impetus is to reduce paperwork for City Hall staff. To me, it breaks down like this:

BEFORE: Tons of stupid complaints and a lot of filing of pieces of paper with stupid complaints on them, invalidating the point of paying for the pieces of paper and filing system.

AFTER: Tons of stupid complaints and no filing of pieces of paper with stupid complains on them.