I can't access Lot from home!! - Page 3

RStar · 09-05-2006, 05:30 PM

Ok, I'm at home. The test failed (got the same error message).

So I live chatted, and it worked (as you can see). I told her that there were several Earthlink customers with this same problem, but I don't know that she will forward that to the complaint dept.

She had me choose a prefered DNS Server, and an Alternate DNS Server. So after I plugged that in it worked fine. I'd give the server numbers, but it may be different for some people, and my not be nice to post in a chat room (just in case).

So, I suggest going to the live chat if you have Earthlink. It's a shame they put their customers through this.

JWBear · 09-06-2006, 08:54 AM

Quote:

Originally Posted by RStar

Ok, I'm at home. The test failed (got the same error message).

So I live chatted, and it worked (as you can see). I told her that there were several Earthlink customers with this same problem, but I don't know that she will forward that to the complaint dept.

She had me choose a prefered DNS Server, and an Alternate DNS Server. So after I plugged that in it worked fine. I'd give the server numbers, but it may be different for some people, and my not be nice to post in a chat room (just in case).

So, I suggest going to the live chat if you have Earthlink. It's a shame they put their customers through this.

Thanks, I try that when I get home tonight.

Drince88 · 09-06-2006, 09:54 AM

As Steph said, I was having the same issues. Now that I know it's not on the LOT side of things, they'll be getting contact from me, too.

RStar · 09-05-2006, 05:33 PM

Quote:

Originally Posted by CoasterMatt

Pwns, as defined in the urban dictionary (possibly NSFW material)

You are a geek, Matt.

I like this phrase from the website:

"I pwn your sister... all night long."

katiesue · 09-05-2006, 06:02 PM

I got mine working with the same process RStar used. I also mentioned it wasn't just my problem others had it as well.

Stan4dSteph · 09-05-2006, 07:54 PM

Drince is also having problems.

RStar · 09-05-2006, 07:55 PM

Quote:

Originally Posted by katiesue

I got mine working with the same process RStar used. I also mentioned it wasn't just my problem others had it as well.

Good, maybe they will take notice then.....

It was a long weekend without you guys. I checked in several times a day to see if it was working (Thought it was the servers on the TLoT side). I could have fixed it earlier if I'd known.....

UGGG!

Ghoulish Delight · 09-06-2006, 10:10 AM

Don't know if these will work for everyone, but 202.27.184.3 and 202.27.184.5 are DNS server addresses that at least one Earthlink customer has been given as a work around. You could give those a try while waiting for a response from customer service.

RStar · 09-06-2006, 06:58 PM

Quote:

Originally Posted by Ghoulish Delight

Don't know if these will work for everyone, but 202.27.184.3 and 202.27.184.5 are DNS server addresses that at least one Earthlink customer has been given as a work around. You could give those a try while waiting for a response from customer service.

Yup, those are the ones they gave me.

Great, now the servers will be overloaded and shut down.

Thanks for posting them GD!

katiesue · 09-06-2006, 10:23 AM

Those are the ones that earthlink gave me last night and they worked for me.

09-05-2006, 05:30 PM	#1
RStar Senior Member Join Date: Jun 2006 Location: Me & Manyard hangin out! Posts: 5,433	Ok, I'm at home. The test failed (got the same error message). So I live chatted, and it worked (as you can see). I told her that there were several Earthlink customers with this same problem, but I don't know that she will forward that to the complaint dept. She had me choose a prefered DNS Server, and an Alternate DNS Server. So after I plugged that in it worked fine. I'd give the server numbers, but it may be different for some people, and my not be nice to post in a chat room (just in case). So, I suggest going to the live chat if you have Earthlink. It's a shame they put their customers through this. __________________ Meddle not in the affairs of Dragons, for you are crunchy and good with ketchup! www.StarTownGifts.com
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09-06-2006, 09:54 AM	#3
Drince88 Senior Member Join Date: May 2005 Posts: 481	As Steph said, I was having the same issues. Now that I know it's not on the LOT side of things, they'll be getting contact from me, too.
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09-05-2006, 06:02 PM	#5
katiesue Senior Member Join Date: Apr 2005 Location: San Diego Posts: 4,678	I got mine working with the same process RStar used. I also mentioned it wasn't just my problem others had it as well. __________________ My life is so exciting I can hardly stand it.
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09-05-2006, 07:54 PM	#6
Stan4dSteph Senior Member Join Date: Jan 2005 Location: East Bay Area, CA Posts: 3,156	Drince is also having problems.
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09-06-2006, 10:10 AM	#8
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	Don't know if these will work for everyone, but 202.27.184.3 and 202.27.184.5 are DNS server addresses that at least one Earthlink customer has been given as a work around. You could give those a try while waiting for a response from customer service. __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
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09-06-2006, 10:23 AM	#10
katiesue Senior Member Join Date: Apr 2005 Location: San Diego Posts: 4,678	Those are the ones that earthlink gave me last night and they worked for me. __________________ My life is so exciting I can hardly stand it.
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