I can't access Lot from home!! - Page 4

Drince88 · 09-06-2006, 05:53 PM

I'm going through a proxy server right now. Neither of the DNS server addresses work for me. I need to go get back with them, since I"ve now rebooted, and get this fixed so I can type in the url.

And 'oh, it's not an Earthlink issue' - bull pucky. The only people who can't get to LOT are earthlink customers and they USED to be able to get to it, so YOU (earthlink) clearly changed something.

Can you tell I'm a little peeved?

CoasterMatt · 09-06-2006, 05:56 PM

Well, if anybody in SoCal is interested in a reliable ISP, check out www.dslextreme.com

I've been with them for several years now, and it's been a wonderful time.

RStar · 09-06-2006, 07:00 PM

Quote:

Originally Posted by CoasterMatt

Well, if anybody in SoCal is interested in a reliable ISP, check out www.dslextreme.com

I've been with them for several years now, and it's been a wonderful time.

I've been with Earthlink for about 8 years now, and this is the first problem I've had, and a chat and 10 minutes later it was fixed. I'll cut them some slack this time.

JWBear · 09-06-2006, 07:04 PM

Well... I reconfigured the router to use the DNS addresses GD posted. I still can't bring up LoT on m desktop computer, but now I can from the laptop (via a wireless connection to the router).

Drince88 · 09-06-2006, 07:23 PM

This is the first issue I've had with them that wasn't easily resolved. None of the options they gave me except the proxy server (which is molasses-like) worked - they said they'd escalate to the engineers and that he thought it was on the Earthlink side of things (wow, you think?)

I'd consider switching to a cable-system, but I was able to come home a lot earlier last year because my phone (and therefore my DSL) was working a couple of weeks before my cable was working. I felt for the neighbors that have ALL their communication through Cox Cable. I can work from home if I can't work from the office only if I have a high-speed connection.

JWBear · 09-07-2006, 09:45 AM

Quote:

Originally Posted by Drince88

This is the first issue I've had with them that wasn't easily resolved. None of the options they gave me except the proxy server (which is molasses-like) worked - they said they'd escalate to the engineers and that he thought it was on the Earthlink side of things (wow, you think?)

I'd consider switching to a cable-system, but I was able to come home a lot earlier last year because my phone (and therefore my DSL) was working a couple of weeks before my cable was working. I felt for the neighbors that have ALL their communication through Cox Cable. I can work from home if I can't work from the office only if I have a high-speed connection.

I agree. I've always been more than satisfied by Earthlink's technical support. I have a feeling that their IT people are just as stumped by this one as we are - so I'll cut them some slack.

Ghoulish Delight · 09-06-2006, 10:10 PM

From what I've seen, they've known about this problem for 4 days and still haven't come up with a permanent fix.

Ghoulish Delight · 09-07-2006, 04:32 PM

Anyone still having issues?

Another set of DNS servers to try...

207.69.188.100
207.69.188.101

RStar · 09-07-2006, 05:57 PM

Well, I lost my ability to access the internet (all pages) even though I was still connected....

The chat tech told me to change from "Obtain IP address atomatically" to use a specific IP address, subnet mask, and default gateway. I switched it back to automatic, and I got right on.

JWBear · 09-07-2006, 10:28 PM

Quote:

Originally Posted by Ghoulish Delight

Anyone still having issues?

Another set of DNS servers to try...

207.69.188.100
207.69.188.101

Those don't allow me to connect via my desktop computer either.

09-06-2006, 05:53 PM	#1
Drince88 Senior Member Join Date: May 2005 Posts: 481	I'm going through a proxy server right now. Neither of the DNS server addresses work for me. I need to go get back with them, since I"ve now rebooted, and get this fixed so I can type in the url. And 'oh, it's not an Earthlink issue' - bull pucky. The only people who can't get to LOT are earthlink customers and they USED to be able to get to it, so YOU (earthlink) clearly changed something. Can you tell I'm a little peeved?
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09-06-2006, 05:56 PM	#2
CoasterMatt BRAAAAAAAINS! Join Date: Jan 2005 Location: One Step Beyond... Posts: 8,802	Well, if anybody in SoCal is interested in a reliable ISP, check out www.dslextreme.com I've been with them for several years now, and it's been a wonderful time. __________________ Do you like my photography? Visit photosbymatt.tumblr.com to purchase prints!
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09-06-2006, 07:04 PM	#4
JWBear Worn Romantic Join Date: Feb 2006 Location: Long Beach California Posts: 8,435	Well... I reconfigured the router to use the DNS addresses GD posted. I still can't bring up LoT on m desktop computer, but now I can from the laptop (via a wireless connection to the router). __________________ Unrestrained frivolity will lead to the downfall of modern society.
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09-06-2006, 07:23 PM	#5
Drince88 Senior Member Join Date: May 2005 Posts: 481	This is the first issue I've had with them that wasn't easily resolved. None of the options they gave me except the proxy server (which is molasses-like) worked - they said they'd escalate to the engineers and that he thought it was on the Earthlink side of things (wow, you think?) I'd consider switching to a cable-system, but I was able to come home a lot earlier last year because my phone (and therefore my DSL) was working a couple of weeks before my cable was working. I felt for the neighbors that have ALL their communication through Cox Cable. I can work from home if I can't work from the office only if I have a high-speed connection.
	Submit to Quotes

09-06-2006, 10:10 PM	#7
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	From what I've seen, they've known about this problem for 4 days and still haven't come up with a permanent fix. __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
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09-07-2006, 04:32 PM	#8
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	Anyone still having issues? Another set of DNS servers to try... 207.69.188.100 207.69.188.101 __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
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09-07-2006, 05:57 PM	#9
RStar Senior Member Join Date: Jun 2006 Location: Me & Manyard hangin out! Posts: 5,433	Well, I lost my ability to access the internet (all pages) even though I was still connected.... The chat tech told me to change from "Obtain IP address atomatically" to use a specific IP address, subnet mask, and default gateway. I switched it back to automatic, and I got right on. __________________ Meddle not in the affairs of Dragons, for you are crunchy and good with ketchup! www.StarTownGifts.com
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