Complaint Department - Page 10

Ghoulish Delight · 02-22-2007, 09:18 AM

To: Carfax

I heard a very damning anecdote yesterday regarding your "service". It seems an acquaintance of mine recently sold his car and was surprised at how much he was able to sell it for. See, in the 2 years he owned the car, he'd been in 4 accidents.

Now, 3 of the accidents were never reported to anyone. They were minor and he repaired the damage himself. But the 4th accident was bad enough that he involved insurance. His insurance paid for the damage to his car, as well as the damage to the other party's car. And, sufficiently scared by the dire "You must report an accident of this magnitude" warnings, he dutifully reported the accident to the DMV. He did everything on the up-and-up, through official channels. This accident was recorded on god knows how many different forms and computers.

And yet, when this acquaintance signed in to Carfax in preparation for selling the car...it came back clean. Not a thing on the record.

Isn't this exactly the kind of automobile history Carfax is supposed to protect its customers from? If that accident, reported through the DMV failed to make it into the system, what the hell else is missing? What good is Carfax if it can't even tell you that much?

Strangler Lewis · 02-22-2007, 09:37 AM

I think unless the vehicle was totaled, salvaged and a salvaged title was issued, it would not show up on Carfax. I think the requirement to report accidents affects the driver's history, not the vehicle's.

Ghoulish Delight · 02-22-2007, 09:43 AM

According to this sample report, a simple visit to a collision repair shop should be enough to trigger an "Accident Indicator", never mind a formal filing with the DMV. Sure, a simple accident isn't enough to flag your car with the nasty red triangle, but it's supposed to show up as part of the history.

Strangler Lewis · 02-22-2007, 10:16 AM

Hmm. Well, they do say it varies from state to state, so maybe California is not on board with them.

Bornieo: Fully Loaded · 02-22-2007, 03:14 PM

Dear Ear Canals,

In God's cruel humor why has he decided to make you both two different sizes? I go out and buy perfectly good headphones so I can listen to music at work. Now it seems, since the left is smaller than the right canal, I have to deal with the left plug falling out of my ear every few seconds.

Why?

02-22-2007, 09:18 AM	#91
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	To: Carfax I heard a very damning anecdote yesterday regarding your "service". It seems an acquaintance of mine recently sold his car and was surprised at how much he was able to sell it for. See, in the 2 years he owned the car, he'd been in 4 accidents. Now, 3 of the accidents were never reported to anyone. They were minor and he repaired the damage himself. But the 4th accident was bad enough that he involved insurance. His insurance paid for the damage to his car, as well as the damage to the other party's car. And, sufficiently scared by the dire "You must report an accident of this magnitude" warnings, he dutifully reported the accident to the DMV. He did everything on the up-and-up, through official channels. This accident was recorded on god knows how many different forms and computers. And yet, when this acquaintance signed in to Carfax in preparation for selling the car...it came back clean. Not a thing on the record. Isn't this exactly the kind of automobile history Carfax is supposed to protect its customers from? If that accident, reported through the DMV failed to make it into the system, what the hell else is missing? What good is Carfax if it can't even tell you that much? __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
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02-22-2007, 09:37 AM	#92
Strangler Lewis Doing The Job Join Date: Aug 2006 Location: In a state Posts: 3,956	I think unless the vehicle was totaled, salvaged and a salvaged title was issued, it would not show up on Carfax. I think the requirement to report accidents affects the driver's history, not the vehicle's. __________________ Live now-pay later. Diner's Club!
	Submit to Quotes

02-22-2007, 09:43 AM	#93
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	According to this sample report, a simple visit to a collision repair shop should be enough to trigger an "Accident Indicator", never mind a formal filing with the DMV. Sure, a simple accident isn't enough to flag your car with the nasty red triangle, but it's supposed to show up as part of the history. __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
	Submit to Quotes

02-22-2007, 10:16 AM	#94
Strangler Lewis Doing The Job Join Date: Aug 2006 Location: In a state Posts: 3,956	Hmm. Well, they do say it varies from state to state, so maybe California is not on board with them. __________________ Live now-pay later. Diner's Club!
	Submit to Quotes

02-22-2007, 03:14 PM	#95
Bornieo: Fully Loaded Lego Join Date: Jan 2005 Location: Disneyland, USA Posts: 3,704	Dear Ear Canals, In God's cruel humor why has he decided to make you both two different sizes? I go out and buy perfectly good headphones so I can listen to music at work. Now it seems, since the left is smaller than the right canal, I have to deal with the left plug falling out of my ear every few seconds. Why?
	Submit to Quotes