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Old 02-28-2008, 08:26 PM   #18711
BDBopper
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Quote:
Originally Posted by Mousey Girl View Post
Welll... for every step forward I am hit 3 steps back. My position was eliminated today. That was why I didn't go to a perm employee 2 weeks ago. *sigh*

Back to the temp services I go!

The funny thing is, because I felt it coming I am not nearly as upset as I should be.
Oh that sucks. I am so sorry.
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Old 02-28-2008, 08:44 PM   #18712
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Quote:
Originally Posted by Mousey Girl View Post
Welll... for every step forward I am hit 3 steps back. My position was eliminated today. That was why I didn't go to a perm employee 2 weeks ago. *sigh*

Back to the temp services I go!

The funny thing is, because I felt it coming I am not nearly as upset as I should be.
Bummer MG. Perhaps they have an open position that you can apply for through traditional ways. Or at the very least update the ol resume and submit it to their HR dept. They already know you rock!
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Old 02-28-2008, 09:21 PM   #18713
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Quote:
Originally Posted by Chernabog View Post
It felt good at the time, but now I feel like turd. I was thinking about calling him back tomorrow and apologizing for my unprofessional behaviour (without saying what they did was no big deal, because it is a big deal), but what do you think? Sleep on it and see how guilty I feel tomorrow? We are looking for another service, but we need to use that company (of which that person is just a regular employee) for the time being.
Clearly my brain hasn't shut off yet because it automatically attempted to assess your Rules of Professional Conduct and Code of Professionalism violations. If you could retell that story and work in sleeping with the client and then accepting a settlement offer without their knowledge or consent and depositing the settlement in your personal checking account and paying your rent from it that would make the task easier.
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Old 02-28-2008, 09:39 PM   #18714
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Cherny, the guy I work with has a great technique for following up a particularly harsh dressing down: send an email to the person saying how good it was to talk to them on the phone about getting the situation resolved and how you are looking forward to the positive outcome that will undoubtedly result as a consequence of the conversation. Never even allude to the fact that you lost your temper. When all is said and done, you've let off steam, put the fear of God into an incompetent, and left a tidy email trail.

(I did it yesterday)
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Old 02-28-2008, 09:40 PM   #18715
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Quote:
Originally Posted by Chernabog View Post
It felt good at the time, but now I feel like turd. I was thinking about calling him back tomorrow and apologizing for my unprofessional behaviour (without saying what they did was no big deal, because it is a big deal), but what do you think? Sleep on it and see how guilty I feel tomorrow? We are looking for another service, but we need to use that company (of which that person is just a regular employee) for the time being.
My $0.02 which only applies on Friday if you are still not sure:

Spoiler:
Offer an apology for the unprofessional behavior, but let the person know that ARE very upset with their service and what impact it had on you. Also make sure that he knows what happened: what happened today that led up to the "event."

Don't dwell on the apology - say it and move on.
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Old 02-29-2008, 01:25 AM   #18716
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MG I'm so sorry! *hugs*
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Old 02-29-2008, 06:09 AM   #18717
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BTD, the company only hires through temp services. The only other position would be a shipping clerk, and I have seen how they are treated. Also, for that position you have to speak Spanish.

The temp service I went through for them is really, really upset by this sudden move. I don't think it was as sudden as they were lead to believe. One of the grils only works on 1 account and it is a biggy. That account will cease to exist after today. She will be getting my accounts. She is a perm employee, so she has senority. I just feel bad for my customers.

As for me, the resume is being updated. I have proven to myself, over the last year, that I can survive anything, and I will surely survive this.
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Old 02-29-2008, 08:07 AM   #18718
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Quote:
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I have proven to myself, over the last year, that I can survive anything, and I will surely survive this.
Hells yeah!
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Old 02-29-2008, 08:53 AM   #18719
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Quote:
Originally Posted by Mousey Girl View Post
As for me, the resume is being updated. I have proven to myself, over the last year, that I can survive anything, and I will surely survive this.
I hope the temp service you worked through will come through for you with a better opportunity.

Fingers crossed for you MG.
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Old 02-29-2008, 09:32 AM   #18720
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Quote:
Originally Posted by mousepod View Post
Cherny, the guy I work with has a great technique for following up a particularly harsh dressing down: send an email to the person saying how good it was to talk to them on the phone about getting the situation resolved and how you are looking forward to the positive outcome that will undoubtedly result as a consequence of the conversation.
Heh the only problem with that is that they COULDN'T get it resolved, which meant I had to scramble to get an extra project copied, signed and out the door within 20 minutes so that another attorney could file the thing that THEY were supposed to file up 70 miles to Lancaster this morning. By the time they were able to get back to me, there were NO more options about getting it resolved through them - the filing window had already closed (45 minutes prior). This was after multiple assurances, which turned out to be baldfaced lies.

I'm going to talk to my boss today about getting a new company for this service, we've been thinking about it anyway since they keep doing these big-time screw ups.

Quote:
Originally Posted by Prudence
Clearly my brain hasn't shut off yet because it automatically attempted to assess your Rules of Professional Conduct and Code of Professionalism violations.
Hahah except of course that I wasn't dealing with courts or clients, and I didn't do anything dishonest, untrustworthy, fraudulent, etc. Getting angry at someone isn't against the rules. And no, I don't want to sleep with the person on the other end of the phone, he didn't even sound cute and he didn't sound like he'd want to hire me lmao

Kevy, I'm debating whether to say it or not, but that IS what I'd do... they clearly screwed up and deserved to be yelled at. It's more for my sake (i.e. to keep my side of the street clean) than for their benefit. We'll see. I have lots of stuff today before I'm even back at the office
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