Outlook help - Page 2

SzczerbiakManiac · 05-28-2009, 01:11 PM

yes

But as long as you just move it to a different location, even if something goes wrong, you can restore it.

Kevy Baby · 06-04-2009, 12:43 PM

BTW: I suspect the above path is for XP: I am running Vista. I plan on doing a search to find the auto-fill file, but haven't done so yet.

However, a new problem has popped up on my boss's machine (same setup : Outlook 2003 on Vista) that I cannot resolve. Basically, ALMOST all of his email is opening as Plain Text. The option to do so is off. I even went in, turned it on, closed the dialog box, then went back in to turn it off - that didn't resolve things.

I further tested by sending a brand new message to him in HTML and it opens as HTML. However, messages that both he and I have received will open as HTML on my machine and as Plain Text on his. FWIW: if it opens as HTML, it stays as HTML if replied to; if it opens as Plain Text, it stays Plain Text on a response.

I am certainly confused on this one.

Alex · 06-04-2009, 12:50 PM

Do you use AVG? If so, does this help?

http://social.technet.microsoft.com/...-9604171067cf/

See post by Rickg13 in that thread.

Kevy Baby · 06-04-2009, 01:02 PM

Thank you Alex. I found another, similar solution (see the post from Consultlkr at Thu, 13 November 2008 09:37) that worked, but I like this yours a little better.

innerSpaceman · 07-06-2009, 12:50 PM

Well, the obvious answer is you get what you deserve for using Vista.

Kevy Baby · 07-06-2009, 01:18 PM

Quote:

Originally Posted by innerSpaceman

Well, the obvious answer is you get what you deserve for using Vista.

It wasn't my choice.

Ghoulish Delight · 07-06-2009, 01:45 PM

A Google search turned up a couple references that say the location is c:\users\[username]\AppData\Roaming\Microsoft\Outlook.

Kevy Baby · 07-06-2009, 02:00 PM

Quote:

Originally Posted by Ghoulish Delight

A Google search turned up a couple references that say the location is c:\users\[username]\AppData\Roaming\Microsoft\Outlook.

By gum, there it is! I thought I had looked in the Roaming folder, but apparently, I missed it. Thank you. Although the file name in there is "Outlook.NK2" (at least I assume it is the same file since it has the NK2 suffix).

Now to see if this works.

Kevy Baby · 07-06-2009, 03:25 PM

Okay, I was able to remove the NK2 file. Will Outlook create another one?

SzczerbiakManiac · 07-06-2009, 05:10 PM

Yes, just start sending e-mails.

05-28-2009, 01:11 PM	#1
SzczerbiakManiac "ZER-bee-ak" Join Date: Jan 2005 Posts: 4,409	yes But as long as you just move it to a different location, even if something goes wrong, you can restore it. __________________
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06-04-2009, 12:43 PM	#2
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	BTW: I suspect the above path is for XP: I am running Vista. I plan on doing a search to find the auto-fill file, but haven't done so yet. However, a new problem has popped up on my boss's machine (same setup : Outlook 2003 on Vista) that I cannot resolve. Basically, ALMOST all of his email is opening as Plain Text. The option to do so is off. I even went in, turned it on, closed the dialog box, then went back in to turn it off - that didn't resolve things. I further tested by sending a brand new message to him in HTML and it opens as HTML. However, messages that both he and I have received will open as HTML on my machine and as Plain Text on his. FWIW: if it opens as HTML, it stays as HTML if replied to; if it opens as Plain Text, it stays Plain Text on a response. I am certainly confused on this one. __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

06-04-2009, 12:50 PM	#3
Alex . Join Date: Feb 2005 Posts: 13,354	Do you use AVG? If so, does this help? http://social.technet.microsoft.com/...-9604171067cf/ See post by Rickg13 in that thread.
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06-04-2009, 01:02 PM	#4
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	Thank you Alex. I found another, similar solution (see the post from Consultlkr at Thu, 13 November 2008 09:37) that worked, but I like this yours a little better. __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

07-06-2009, 12:50 PM	#5
innerSpaceman Kink of Swank Join Date: Jan 2005 Location: Inner Space Posts: 13,075	Well, the obvious answer is you get what you deserve for using Vista.
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07-06-2009, 01:45 PM	#7
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	A Google search turned up a couple references that say the location is c:\users\[username]\AppData\Roaming\Microsoft\Outlook. __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
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07-06-2009, 03:25 PM	#9
Kevy Baby Chowder Head Join Date: Jan 2005 Location: Yes Posts: 18,500	Okay, I was able to remove the NK2 file. Will Outlook create another one? __________________ The thing about quotes on the internet is that you cannot verify their validity. - Abraham Lincoln
	Submit to Quotes

07-06-2009, 05:10 PM	#10
SzczerbiakManiac "ZER-bee-ak" Join Date: Jan 2005 Posts: 4,409	Yes, just start sending e-mails. __________________
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