| blueerica |
12-02-2007 12:25 PM |
Quote:
Originally Posted by Strangler Lewis
(Post 176220)
Why is it worthy of note that the barista offered to give you what you had ordered and let you keep what you hadn't ordered rather than setting it aside to pass off to the next sucker?
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I'm with SL on this one. I do it regularly. I offer every time, unless I'm super busy, in which case, I chuck the drink and make the correct one. I can't spend time explaining that I made the wrong drink if I'm that busy. If it's less busy, I offer for them to try it. With coffee - sometimes in the morning we're just going through it too fast to keep up. If I, say, have enough for a small, and I'll give them that while I start up a new batch. Our coffee isn't around any longer than 30 minutes, and usually is only in there for about 15 or sometimes way less in the morning, so it's not a bad deal for them. Sometims they refuse, and that's all right, too. Of course, like the days when I'm on bar, if it's too busy (i.e. there are cups lined up to be filled with coffee as I'm brewing), no one's the wiser. Oh, and I brew a back up double-batch...
It just seems like common sense to offer to a.) remake the drink, b.) offer the "oops" drink and c.) offer a free drink, etc. for their next visit. |
