Google constantly reloads on all computers and all browsers
 

Beginning yesterday, google.com stopped working for my house. Either going to google.com or using the toolbar results in a google page that never displays and just reloads over and over again.

Yahoo works fine.

Bing works fine unless I search for "google constantly reloads" or similar and then it results in an error and closes. (coincidence?)

We have 2 laptops that connect wirelessly and 2 desktops. All experience the same issue with google reloading. (I didn't test the bing thing with the error message on all computers.)

I'm running a virus scan on my computer right now. Does that sound like a virus though? One that just affects google? Weird. I've rebooted our router.

Any ideas?

I can also not reach google images. (it refreshes constantly)

google mail - I get the can't display this page message.
google maps loads just fine.
google shopping and news refresh repeatedly.

Bing crashes repeated on many searches but not all.

Yahoo is just fine.

is this a ploy by Yahoo to force me to use them? ;)

I want to add this as well:

--- http://gooogle.com ping statistics --- 9 Packets transmitted, 0 Packets received, 100% lost

(that's using the ping test on my router's utilities)

Can't ping google from a command prompt on my laptop either of course.

Given the multiple computers, it sound like DNS poisoning.

If I said try updating your DNS resolver to a different server (like open DNS at 208.67.222.222 208.67.220.220) would that help or just confuse?

That's something I can look up on (stupid) yahoo and probably figure out. Thanks for pointing me in the right direction. :)

That fixed it! Yay!

now - I need to find out how this happened.

Probably nothing on your end. Sounds like your service provider's DNS (the system responsible for receiving the address you enter and mapping that to the correct location on the internet) is either broken or got hacked or something. But with it happening to all of your computers at once, odds are it's nothing you need to worry about.

Thanks for helping me fix it.

Assuming it's not her router that was hacked.