Google constantly reloads on all computers and all browsers

Betty · 03-07-2011, 08:14 AM

Beginning yesterday, google.com stopped working for my house. Either going to google.com or using the toolbar results in a google page that never displays and just reloads over and over again.

Yahoo works fine.

Bing works fine unless I search for "google constantly reloads" or similar and then it results in an error and closes. (coincidence?)

We have 2 laptops that connect wirelessly and 2 desktops. All experience the same issue with google reloading. (I didn't test the bing thing with the error message on all computers.)

I'm running a virus scan on my computer right now. Does that sound like a virus though? One that just affects google? Weird. I've rebooted our router.

Any ideas?

Betty · 03-07-2011, 08:47 AM

I can also not reach google images. (it refreshes constantly)

google mail - I get the can't display this page message.
google maps loads just fine.
google shopping and news refresh repeatedly.

Betty · 03-07-2011, 09:02 AM

Bing crashes repeated on many searches but not all.

Yahoo is just fine.

is this a ploy by Yahoo to force me to use them?

Moonliner · 03-07-2011, 09:22 AM

Given the multiple computers, it sound like DNS poisoning.

If I said try updating your DNS resolver to a different server (like open DNS at 208.67.222.222 208.67.220.220) would that help or just confuse?

Betty · 03-07-2011, 09:22 AM

I want to add this as well:

--- http://gooogle.com ping statistics --- 9 Packets transmitted, 0 Packets received, 100% lost

(that's using the ping test on my router's utilities)

Can't ping google from a command prompt on my laptop either of course.

Betty · 03-07-2011, 09:26 AM

That's something I can look up on (stupid) yahoo and probably figure out. Thanks for pointing me in the right direction.

Betty · 03-07-2011, 09:38 AM

That fixed it! Yay!

now - I need to find out how this happened.

Ghoulish Delight · 03-07-2011, 09:47 AM

Probably nothing on your end. Sounds like your service provider's DNS (the system responsible for receiving the address you enter and mapping that to the correct location on the internet) is either broken or got hacked or something. But with it happening to all of your computers at once, odds are it's nothing you need to worry about.

Moonliner · 03-07-2011, 09:57 AM

Quote:

Originally Posted by Ghoulish Delight

Probably nothing on your end. Sounds like your service provider's DNS (the system responsible for receiving the address you enter and mapping that to the correct location on the internet) is either broken or got hacked or something. But with it happening to all of your computers at once, odds are it's nothing you need to worry about.

Assuming it's not her router that was hacked.

Betty · 03-07-2011, 09:55 AM

Thanks for helping me fix it.

03-07-2011, 08:14 AM	#1
Betty Kicking up my heels! Join Date: Jan 2005 Location: The Silver State Posts: 3,783	Google constantly reloads on all computers and all browsers Beginning yesterday, google.com stopped working for my house. Either going to google.com or using the toolbar results in a google page that never displays and just reloads over and over again. Yahoo works fine. Bing works fine unless I search for "google constantly reloads" or similar and then it results in an error and closes. (coincidence?) We have 2 laptops that connect wirelessly and 2 desktops. All experience the same issue with google reloading. (I didn't test the bing thing with the error message on all computers.) I'm running a virus scan on my computer right now. Does that sound like a virus though? One that just affects google? Weird. I've rebooted our router. Any ideas? __________________ Nee Stell Thue
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03-07-2011, 08:47 AM	#2
Betty Kicking up my heels! Join Date: Jan 2005 Location: The Silver State Posts: 3,783	I can also not reach google images. (it refreshes constantly) google mail - I get the can't display this page message. google maps loads just fine. google shopping and news refresh repeatedly. __________________ Nee Stell Thue
	Submit to Quotes

03-07-2011, 09:02 AM	#3
Betty Kicking up my heels! Join Date: Jan 2005 Location: The Silver State Posts: 3,783	Bing crashes repeated on many searches but not all. Yahoo is just fine. is this a ploy by Yahoo to force me to use them? __________________ Nee Stell Thue
	Submit to Quotes

03-07-2011, 09:22 AM	#4
Moonliner 8/30/14 - Disneyland -10k or Bust. Join Date: Jan 2005 Posts: 9,022	Given the multiple computers, it sound like DNS poisoning. If I said try updating your DNS resolver to a different server (like open DNS at 208.67.222.222 208.67.220.220) would that help or just confuse? __________________ - Taking it one step at a time.
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03-07-2011, 09:22 AM	#5
Betty Kicking up my heels! Join Date: Jan 2005 Location: The Silver State Posts: 3,783	I want to add this as well: --- http://gooogle.com ping statistics --- 9 Packets transmitted, 0 Packets received, 100% lost (that's using the ping test on my router's utilities) Can't ping google from a command prompt on my laptop either of course. __________________ Nee Stell Thue
	Submit to Quotes

03-07-2011, 09:26 AM	#6
Betty Kicking up my heels! Join Date: Jan 2005 Location: The Silver State Posts: 3,783	That's something I can look up on (stupid) yahoo and probably figure out. Thanks for pointing me in the right direction. __________________ Nee Stell Thue
	Submit to Quotes

03-07-2011, 09:38 AM	#7
Betty Kicking up my heels! Join Date: Jan 2005 Location: The Silver State Posts: 3,783	That fixed it! Yay! now - I need to find out how this happened. __________________ Nee Stell Thue
	Submit to Quotes

03-07-2011, 09:47 AM	#8
Ghoulish Delight I Floop the Pig Join Date: Jan 2005 Location: Alternative Swankstyle Posts: 19,348	Probably nothing on your end. Sounds like your service provider's DNS (the system responsible for receiving the address you enter and mapping that to the correct location on the internet) is either broken or got hacked or something. But with it happening to all of your computers at once, odds are it's nothing you need to worry about. __________________ 'He who receives an idea from me, receives instruction himself without lessening mine; as he who lights his taper at mine, receives light without darkening me.' -TJ
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03-07-2011, 09:55 AM	#10
Betty Kicking up my heels! Join Date: Jan 2005 Location: The Silver State Posts: 3,783	Thanks for helping me fix it. __________________ Nee Stell Thue
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