[blueerica]

I think the biggest problem with Sprint really is in their customer service. Once you finally get to someone, you end up with five different answers. One of them, recently, almost made me sign up with a new contract all while they were saying it wouldn't extend my contract with them in any way.

I'm not saying CS is much better anywhere else, but it's become increasingly frustrating throughout the years. Of course, I've had more reasons to call in to CS lately... so maybe that's why it seems like it's only happening now.